1. Coupon Guidelines
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How To Use Coupons
To enhance your shopping experience, Basengreen regularly offers various coupon codes. Please note:
- • Coupons may have an expiration date
- • Coupon codes can be used once or unlimited times, depending on the offer.
- • Enter code at checkout to receive discount
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Some coupons have specific terms and conditions – review them before purchasing.
2. Accepted Payment Methods
We accept various secure payment methods for your convenience. All transactions incur processing fees charged by the transit bank.
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Credit Cards
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Digital Wallets
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Bank Transfer
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BNPL Services
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Regional payment options are available based on your location and will display during checkout.
3. Payment Failure Solutions
If your payment fails, please verify the following:
1 Card Information
- • Confirm card number accuracy
- • Check expiration date and CVV
- • Verify billing address
2 Card Limitations
- • Ensure sufficient funds/credit
- • Check transaction limits
- • Verify international purchases enabled
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Security measures may block transactions – contact your bank if needed.
4. Obtaining Proof of Purchase
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Digital Receipt & Order Confirmation
Once payment is successful:
- • View orders in your account
- • Receive confirmation email
- • Keep email as proof of purchase
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Email contains encrypted purchase confirmation
5. Price Protection Policy
| Policy Aspect | Details |
|---|---|
| Price Protection | Not guaranteed for purchased items |
| Post-Purchase Price Drops | No refunds for price differences |
| Return Expenses | Customer pays shipping costs |
| Product Condition | Must be unused and in packaging |
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This policy ensures fairness for all customers regardless of purchase date
6. Frequently Asked Questions
Do you store my credit card information?
No, we never store your full credit card details. We only receive the last 4 digits for verification purposes.
Can I change payment method after order placement?
Payment methods cannot be changed after ordering. You’ll need to cancel and place a new order instead.
Why are there additional charges on my statement?
Foreign transaction or currency conversion fees may appear separately. These charges are typically applied by your financial institution.
Have More Questions?
Our support team is ready to assist you with any payment-related inquiries.
